Collision and upset frequency
Despite the fact that the number and frequency of claims is either dropping or holding steady, the cost of vehicle repairs keeps on increasing.
- Regarding collision or civil liability claims, the average cost per claim rose steadily from 2011 to 2021. The increases were 52% for collision/upset coverage (comprehensive) and 74% for civil liability.
Note: Under direct compensation coverage, damages to the vehicle of the driver not responsible for the accident are paid as civil liability.
- From 2011 to 2019, the number and frequency of civil liability/collision claims held relatively steady. The number/frequency dropped significantly in 2020 due to the pandemic.
Claims at a glance: Collision and upset | Civil liability
The average cost of claims was $5,918 | $5,276
The number of claims was 142,609 | 143,042
The claims frequency was 3.27% | 2.65%
Source: GROUPEMENT DES ASSUREURS AUTOMOBILES, Automobile Statistical Plan, General results, Passenger vehicles, 2021.