Statistics

Claims experience

Collision and upset frequency

Despite the fact that the number and frequency of claims is either dropping or holding steady, the cost of vehicle repairs keeps on increasing.

  • Regarding collision or civil liability claims, the average cost per claim rose steadily from 2011 to 2021. The increases were 52% for collision/upset coverage (comprehensive) and 74% for civil liability.

Note: Under direct compensation coverage, damages to the vehicle of the driver not responsible for the accident are paid as civil liability.

 

  • From 2011 to 2019, the number and frequency of civil liability/collision claims held relatively steady. The number/frequency dropped significantly in 2020 due to the pandemic.

Claims at a glance: Collision and upset | Civil liability

In 2021

The average cost of claims was $5,918 | $5,276

The number of claims was 142,609 | 143,042

The claims frequency was 3.27% | 2.65%

Source: GROUPEMENT DES ASSUREURS AUTOMOBILES, Automobile Statistical Plan, General results, Passenger vehicles, 2021.

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