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Consultation Request in Person

For requests to consult your Claims History Statement, we invite you to use the Online consultation with clicSÉQUR authentification or the Online consultation services rather than make your request in person.

To obtain a copy of your Claims History Statement in person, please follow the steps below.

Request in person

Please note that Claims History Statements can not be consulted in person without an appointment.


Contact us by email at or by phone at 514-288-1537, extension 8, to book an appointment.

An agent will contact you within 48 hours.

GAA - Appointment request

On the day of your appointment, go to GAA’s office.

GAA's Offices

You'll be asked to complete the Consultation Request form and to show your driver's license.

Driver's license

An agent will then hand you a copy of your Claims History Statement.

Claims History Statement

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