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Correct your file

If you think your file contains an error, you can ask GAA to check or correct the information on file. If necessary, the information will be corrected.

GAA can have the insurer who paid the claim check the information in a file regarding:

Steps to request that the information in your file be verified or corrected

On-line request+

Request by mail+

Request in person+

 

The version of the accident recorded in your file may be that of the other party involved in the accident. Very often, it concerns an accident for which you did not make a claim to your insurer.

If you don’t remember a specific accident or would like to know the circumstances of the accident, you can still make a request to check the information.

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