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Correction Request by Mail

For requests to correct the your Claims History Statement, we invite you to use our online services rather than make your request by mail until further notice.


Also, due to a high volume of inquiries, please note that our response times may be longer than usual. We thank you for your understanding.

To request to have the information in your Claims History Statement verified or corrected online, please follow the steps below.

Request by mail

If you already have a copy of your Claims History Statement, contact an agent at the number that appears on Statement summary.

The agent will note the information you wish to have verified and let you know how your request will be processed.

If you don’t have a Claims History Statement:


Download, print and complete the form Consultation and/or Rectification Request.
Don't forget to sign the form.


Append a legible photocopy of your driver's licence (for identification purposes).

Copy of driver's license

Mail all documents to GAA to the mailing address given on the form.


A copy of your Claims History Statement will be mailed to you.



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