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Verification Request in Person

To obtain your Claims History Statement the same day, we invite you to use the Online consultation with clicSÉQUR authentification or the Online consultation services rather than booking an appointment to obtain it in person.

To request in person a verification of the information in your Claims History Statement, please follow the steps below.

Request for verification in person

Please note that Claims History Statements can not be consulted/verified in person without an appointment.


Contact us by email at or by phone at 514-288-1537, extension 8, to book an appointment.

An agent will contact you within 48 hours.

GAA - Appointment request

On the day of your appointment, go to GAA’s office.

You'll be asked to complete the Consultation Request form and show your driver's license.

Driver's license

An agent will hand you a copy of your Claims History Statement. You’ll then have the opportunity to point out what information needs to be corrected.

Claims History Statement

You’ll receive a reply by mail.


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